Welcome to BMW Classic Motorcycle Restorations    

Shipping & Returns

 

Shipping


Orders will ship within maximum 5 working days. Should a part have a longer delivery time, we will inform you by mail or telephone.

If a part cannot be delivered within 15 working days, you will be given the option to cancel the order and get a refund.

 

 

Shipping rates


Shipping costs will be automatically calculated and added to your order, based on following rates:

 Shipping costs

 

Flat and lightweight parts, like gaskets and seals, can be send in a bubble envelope at more economical rates.

If you prefer this option, please check with us what the possibilities and rates are before you place your order:

info@salisparts.com

 

Fast delivery


For fast deliveries, you have the option to have your order shipped with Fedex.

The Fedex shipping costs can only be calculated when the total gross weight of the parcel is known.

If you prefer this option, please select the shipping condition "pick up at warehouse at € 0,00" and inform us by mail that you want a Fedex shipment.

When the parcel is ready for despatch, we will inform you the shipping costs.



Documents

 

For shipments to countries outside the EU, we always attach a fully completed customs declaration CN23 to the parcel.

 

 CN23 form


Returns


within 20 days from shipment:

if you are not satisfied with your purchase, we will accept a return for a full refund of the nett purchase price, excl. shipping costs.

Only parts that are in the same original condition and have not been used may be returned.

All items must be returned to us in the original packaging and properly packaged for (inter)national shipment.

Before returning an item, please write to us mentioning our invoice number.

 

We thoroughly inspect all parts before shipment.

Should, despite our good care, a part be defective, then we will take back the respective part and reimburse you for the full purchase price and shipping costs.

Before returning any defective item, please write to us with a description of the defect, our invoice number and preferably a photo that shows the defect.


Return address:

Salis Parts

Rozenstraat 57

4613AH  Bergen op Zoom

The Netherlands

Tel +31-(0)6-5385 4044


Important note for customers outside Europe:

when a package or the content of a package is damaged as a result of rough handling during transportation, you are urgently requested to take the package to the nearest post office to file a damage report.

Without this report, PostNL will not start a claim procedure.

For the claim procedure, we will also need:

- photos of the package, showing the damages

- a photo of the package, showing the CN23 form

- photos of the damaged parts